DroneDeploy

Gathering Flight Logs

You can access logs of your flights in DroneDeploy, eliminating the tedious, manual data entry process for capturing flight data. These logs contain highly detailed information regarding your flight which includes drone battery life, GPS positioning, camera activity and more, providing a vital record of flight activities often required for regulatory compliance and insurance. These flight logs are also useful in diagnosing drone issues such as crashes and flyaways.

Types of flight Logs

DroneDeploy Logs (.log file): These logs live within your DroneDeploy app.

DJI Go Logs (.TXT): These logs live within your DJI Go app.

DAT files: These are DJI encrypted logs that live on the DJI GO app and also on the actual Drone itself. These logs are needed when escalating your issues to DJI as they are the only ones who can view and analyze these file types.

When you switch between the DroneDeploy app and the DJI Go app, you stop recording DroneDeploy flight logs. When you log out of your DroneDeploy app, you delete your stored information including flight logs. So it is always good to never log out if you have not gotten your logs for a flight yet.

1) Open plan options and click "Download Flight Logs"

2) Import Your Logs into a DroneDeploy Partner's Software

DroneDeploy's data can be processed using a free website called AirData. From here you can analyze your DroneDeploy flight log.

Troubleshooting

Sometimes, your DroneDeploy flight logs are not available in the plan options menu next to your map/flight plan. This can be due to not allowing your logs on your device to sync with our DroneDeploy servers. Here are some steps to get your flight logs to sync on your app.

1) Connect mobile device to the internet so logs can sync.
2) refresh the dashboard while connected to the internet.
3) Force close the app and restart the app while connected to the internet.

You can also grab your flight logs directly from your mobile device.

Grabbing DroneDeploy flight logs via Itunes (for iOS users)

1) Plug device into computer
2) Open up iTunes
3) Click on Phone
4) Scroll down to File Sharing

5) Go to DroneDeploy App

6) Click on No Cloud Folder (Hit save bottom of screen)

Once downloaded, this folder contains the DroneDeploy flight logs that have not been yet synced to your DroneDeploy dashboard.

Grabbing DroneDeploy flight logs for Andriod users

1) Download Android File Transfer (No need for PC)
2) Make sure File Transfer option for USB is turned on
3) Enter DroneDeploy folder
4) Save these files.

Grabbing DJI DAT files**

You can grab DJI DAT files by following the above steps of connecting your mobile device but instead of going to the DroneDeploy folder, you can enter the DJI Go folder and the DAT files will be there for download. These files are important in the case you want to send your flight information to DJI.

Alternatively, you can grab the DJI DAT files off the physical drone as well.
1) Download DJI Flight Assistant 2
2) Connect drone to computer
3) Open DJI Assistant 2
4) Click Log Export (Each drone has its own navigation)

Gathering Flight Logs